Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at struggleproofbrand@outlook.com.

"If your return is accepted, we'll send you instructions on how and where to send your package. Customers are responsible for return shipping costs."

"As our products are made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, or change of mind. Please refer to our size guides before purchasing."

You can always contact us for any return question at struggleproofbrand@outlook.com.

Damages and issues

"For defective or damaged items, we may offer a free reprint or full refund at our discretion — no return shipment required."

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
"Due to the made-to-order nature of our products, we do not offer direct exchanges. If you received a defective or damaged item, please contact us at struggleproofbrand@outlook.com with a photo of the issue and we will arrange a free reprint or refund. For size-related issues, we recommend carefully reviewing our size guides before purchasing."

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve reviewed your claim, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at struggleproofbrand@outlook.com.